Upton Upon Severn
37.5 hours per week
£21,000 per annum
Kiwi Recruitment have a brilliant opportunity to join our highly reputable client in their team as a Contract Co-Ordinator. In this role you will be proactively working with operational areas to provide customers with proactive communication and accurate delivery timescales by phone and email. You will report to the Social Internal Contracts Manager.
Monday to Thursday 8am – 4:30pm
Friday 8am – 3:15pm
Duties to include:
- Direct communication with Contracts Managers and other stakeholders as required to satisfy customer needs.
- Weekly reporting on current status of all contracts to the Manager and the customer, including product at various stages of processing and delivery lead times.
- Provide customers with product/technical information and seek assistance from other departments in the event that you are unable to resolve the customers query.
- Address all order queries with the customer in a timely fashion.
- Ensure all information processed/acted upon complies with the current procedures and standards of the company.
- Assist line Manager in maintaining and reporting departmental KPI’s and identifying opportunities for improvements
- Develop and foster good working relationships with colleagues and contracted personnel to maintain the company vision and values.
- A willingness to help and provide excellent customer service at all times.
- A ‘can do’ attitude, able to take full ownership for solving issues.
- A flexible approach.
- Excellent communication skills both verbally and written.
- Taking accountability for solving issues relative to responsibilities.
- Motivated to learn and develop skills and take an integral part in your own personal development.
- Proficient in Microsoft applications and other appropriate IT systems.
What we can offer:
- £21,000 per annum.
- Company pension.
If you feel you would be the right person for this position, please send in your CV to [email protected] or give Kiwi Recruitment a call today on 01243 782763
To apply for this job email your details to firstname.lastname@example.org.