Kiwi Recruitment are now searching for a fantastic, knowledgable Helpdesk Consultant to be part of a leading international business service provider, headquartered in the UK.
This role involves supporting users of a tailor made, in-house payroll system, and you will be required to provide fast, professional and efficient resolution to queries, all-the-while building long-lasting and genuine relationships with clients.
My client has a fantastic record of both staff retention and progression for staff. They offer yearly performance bonuses and yearly pay reviews to all of their staff, so you can guarantee that you will be looked after and encouraged to grow in your career. Who knows? Maybe one day you’ll be running the company!
This role would suit a candidate either from an IT background, who is interested in moving into business and progressing, or from a payroll/HR background who is looking for a new challenge.
Responding to client queries both by phone and email
Supporting Payroll Consultants, investigating issues, data request and support of on-site activities
Assisting Account Managers with client queries
Maintaining the hosted environment
Providing the management with ad hoc reports
Client training via phone
Experience in payroll, or qualification
Proficiency in Microsoft Office tools
Professional and punctual demeanour
Ability with multi-tasking and prioritising work load
Working under pressure and to deadlines
Experience working in customer services environments
An understanding of first line IT Support
Working hours are 08:30am to 5:00pm – Monday to Friday
Please note, access to the office is difficult via public transport, so personal transport is required
If feel that you would be suitable for this exciting role, please send a copy of your up-to-date CV to Fraser at Kiwi Recruitment, by applying below.
Job Reference: 893557
Salary: £20000 - £25000 per annum + company bonus, commission
Salary per: Annum
Job Start Date: ASAP